2n IVR Editor manual v1.0 Uživatelský manuál stáhnout pdf (Strana 30)

Configuration

3.1

Transfer to Number

For this call transfer type, enter the number of an internal line, department (user

groups in 2N

OfficeRoute), VoIP phone connected to the 2N

Omega PBX Ethernet

module/2N

OfficeRoute, or an external telephone.

Example:

- transfer to department 10 (LCR routes the call via the PBX).

- transfer to internal line 11 (LCR routes the call via the PBX).

- transfer to VoIP line 3001 (LCR routes the call via VoIP).

- transfer to a mobile phone (the number is for

example only, generally, LCR and call routing settings are required for this function).

Caution

 The LCR has to be set properly for external call routing (outside the PBX).

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2n IVR Editor manual v1.0 Uživatelský manuál Strana 30